{"id":11175,"date":"2024-09-16T16:20:56","date_gmt":"2024-09-16T10:50:56","guid":{"rendered":"https:\/\/knowskit.com\/?p=11175"},"modified":"2024-09-16T16:21:00","modified_gmt":"2024-09-16T10:51:00","slug":"what-is-the-full-form-of-ivrs","status":"publish","type":"post","link":"https:\/\/knowskit.com\/ru\/what-is-the-full-form-of-ivrs","title":{"rendered":"\u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 \u043f\u043e\u043b\u043d\u0430\u044f \u0444\u043e\u0440\u043c\u0430 IVRS?"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"IVRS_Interactive_Voice_Response_Systems\"><\/span><strong>IVRS: \u0438\u043d\u0442\u0435\u0440\u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043e\u0442\u0432\u0435\u0442\u0430<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 ez-toc-wrap-center counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">\u041e\u0433\u043b\u0430\u0432\u043b\u0435\u043d\u0438\u0435<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/knowskit.com\/ru\/what-is-the-full-form-of-ivrs\/#IVRS_Interactive_Voice_Response_Systems\" >IVRS: \u0438\u043d\u0442\u0435\u0440\u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043e\u0442\u0432\u0435\u0442\u0430<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/knowskit.com\/ru\/what-is-the-full-form-of-ivrs\/#A_Bit_About_IVRS\" >A Bit About IVRS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/knowskit.com\/ru\/what-is-the-full-form-of-ivrs\/#How_It_Works\" >\u041a\u0430\u043a \u044d\u0442\u043e \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/knowskit.com\/ru\/what-is-the-full-form-of-ivrs\/#Benefits\" >\u041f\u0440\u0435\u0438\u043c\u0443\u0449\u0435\u0441\u0442\u0432\u0430<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/knowskit.com\/ru\/what-is-the-full-form-of-ivrs\/#Real-World_Examples\" >\u041f\u0440\u0438\u043c\u0435\u0440\u044b \u0438\u0437 \u0440\u0435\u0430\u043b\u044c\u043d\u043e\u0439 \u0436\u0438\u0437\u043d\u0438<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/knowskit.com\/ru\/what-is-the-full-form-of-ivrs\/#Other_Acronyms_for_IVRS\" >Other Acronyms for IVRS<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_Bit_About_IVRS\"><\/span><strong>A Bit About IVRS<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Interactive Voice Response Systems (IVRS) are technology&#8217;s answer to reducing human workload and improving user experience. Imagine calling a service provider and being greeted by a computerized voice that guides you through various options without needing to speak to a human. That&#8217;s IVRS in action.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_It_Works\"><\/span><strong>\u041a\u0430\u043a \u044d\u0442\u043e \u0440\u0430\u0431\u043e\u0442\u0430\u0435\u0442<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Call Initiation<\/strong>: You call a service number.<\/li>\n\n\n\n<li><strong>Automated Greeting<\/strong>: A pre-recorded voice welcomes you.<\/li>\n\n\n\n<li><strong>Menu Options<\/strong>: Choose from options like &#8220;press 1 for account details.&#8221;<\/li>\n\n\n\n<li><strong>Process Request<\/strong>: Depending on your choice, it either provides information or transfers the call.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Benefits\"><\/span><strong>\u041f\u0440\u0435\u0438\u043c\u0443\u0449\u0435\u0441\u0442\u0432\u0430<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u042d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c<\/strong>: Handles multiple calls simultaneously.<\/li>\n\n\n\n<li><strong>24\/7 Availability<\/strong>: Always on, always ready.<\/li>\n\n\n\n<li><strong>\u042d\u043a\u043e\u043d\u043e\u043c\u0438\u0447\u0435\u0441\u043a\u0438 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u044b\u0439<\/strong>: Reduces the need for human operators.<\/li>\n\n\n\n<li><strong>Personalized Experience<\/strong>: Customizable greetings and options.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Real-World_Examples\"><\/span><strong>\u041f\u0440\u0438\u043c\u0435\u0440\u044b \u0438\u0437 \u0440\u0435\u0430\u043b\u044c\u043d\u043e\u0439 \u0436\u0438\u0437\u043d\u0438<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Customer Support<\/strong>: Banks use IVRS for account inquiries.<\/li>\n\n\n\n<li><strong>Appointment Scheduling<\/strong>: Hospitals enable patients to book visits.<\/li>\n\n\n\n<li><strong>Feedback Collection<\/strong>: Restaurants gather customer opinions post-visit.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Other_Acronyms_for_IVRS\"><\/span><strong>Other Acronyms for IVRS<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>\u0410\u0431\u0431\u0440\u0435\u0432\u0438\u0430\u0442\u0443\u0440\u0430<\/th><th>\u041f\u043e\u043b\u0435<\/th><th>\u041f\u043e\u043b\u043d\u0430\u044f \u0444\u043e\u0440\u043c\u0430<\/th><\/tr><\/thead><tbody><tr><td>IVRS<\/td><td>\u0412\u044b\u0447\u0438\u0441\u043b\u0435\u043d\u0438\u044f<\/td><td>Integrated Voice Response System<\/td><\/tr><tr><td>IVRS<\/td><td>\u0422\u0435\u043b\u0435\u043a\u043e\u043c\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u0438<\/td><td>Interactive Voice Recognition Service<\/td><\/tr><tr><td>IVRS<\/td><td>\u041e\u0431\u0440\u0430\u0437\u043e\u0432\u0430\u043d\u0438\u0435<\/td><td>Internet-based Video Relay Service<\/td><\/tr><tr><td>IVRS<\/td><td>\u0417\u0434\u0440\u0430\u0432\u043e\u043e\u0445\u0440\u0430\u043d\u0435\u043d\u0438\u0435<\/td><td>Intravenous Rehydration Solution<\/td><\/tr><tr><td>IVRS<\/td><td>\u0418\u0441\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u043d\u0438\u0435<\/td><td>Image-based Visual Recognition System<\/td><\/tr><tr><td>IVRS<\/td><td>\u0412\u043e\u0435\u043d\u043d\u044b\u0435<\/td><td>Infrared Vision Reconnaissance System<\/td><\/tr><tr><td>IVRS<\/td><td>\u0410\u0432\u0438\u0430\u0446\u0438\u044f<\/td><td>Instrument Visual Rating Scale<\/td><\/tr><tr><td>IVRS<\/td><td>\u0410\u0432\u0442\u043e\u043c\u043e\u0431\u0438\u043b\u0438<\/td><td>Intelligent Vehicle Retrieval System<\/td><\/tr><tr><td>IVRS<\/td><td>\u041e\u043a\u0440\u0443\u0436\u0430\u044e\u0449\u0430\u044f \u0441\u0440\u0435\u0434\u0430<\/td><td>Indoor Ventilation and Radon Survey<\/td><\/tr><tr><td>IVRS<\/td><td>\u0418\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u043e\u043d\u043d\u044b\u0435 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u0438<\/td><td>Information Verification and Retrieval System<\/td><\/tr><\/tbody><\/table><\/figure>","protected":false},"excerpt":{"rendered":"<p>\u041f\u043e\u043b\u043d\u0430\u044f \u0444\u043e\u0440\u043c\u0430 IVRS - \u044d\u0442\u043e \u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 IVRS?<br \/>\n\u0418\u043d\u0442\u0435\u0440\u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0435 \u0441\u0438\u0441\u0442\u0435\u043c\u044b \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u043e\u0442\u0432\u0435\u0442\u0430: \u041f\u0440\u043e\u0441\u0442\u043e\u0435 \u0440\u0443\u043a\u043e\u0432\u043e\u0434\u0441\u0442\u0432\u043e.<\/p>","protected":false},"author":1,"featured_media":11112,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[10],"tags":[21,8280,8279,8281],"class_list":["post-11175","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-full-form","tag-full-form","tag-full-form-of-ivrs","tag-ivrs","tag-ivrs-acronym"],"taxonomy_info":{"category":[{"value":10,"label":"Full Form"}],"post_tag":[{"value":21,"label":"Full Form"},{"value":8280,"label":"Full Form of IVRS"},{"value":8279,"label":"IVRS"},{"value":8281,"label":"IVRS Acronym"}]},"featured_image_src_large":["https:\/\/knowskit.com\/wp-content\/uploads\/2024\/08\/Interactive-Voice-Response-Systems-1024x576.png",1024,576,true],"author_info":{"display_name":"Knows Kit","author_link":"https:\/\/knowskit.com\/ru\/author\/knowskit"},"comment_info":0,"category_info":[{"term_id":10,"name":"Full Form","slug":"full-form","term_group":0,"term_taxonomy_id":10,"taxonomy":"category","description":"Get the full Form With the meaning of common acronyms and abbreviations across various fields like technology, education, and business.","parent":0,"count":713,"filter":"raw","cat_ID":10,"category_count":713,"category_description":"Get the full Form With the meaning of common acronyms and abbreviations across various fields like technology, education, and business.","cat_name":"Full Form","category_nicename":"full-form","category_parent":0}],"tag_info":[{"term_id":21,"name":"Full Form","slug":"full-form","term_group":0,"term_taxonomy_id":21,"taxonomy":"post_tag","description":"","parent":0,"count":704,"filter":"raw"},{"term_id":8280,"name":"Full Form of IVRS","slug":"full-form-of-ivrs","term_group":0,"term_taxonomy_id":8280,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"},{"term_id":8279,"name":"IVRS","slug":"ivrs","term_group":0,"term_taxonomy_id":8279,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"},{"term_id":8281,"name":"IVRS Acronym","slug":"ivrs-acronym","term_group":0,"term_taxonomy_id":8281,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/knowskit.com\/ru\/wp-json\/wp\/v2\/posts\/11175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowskit.com\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/knowskit.com\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/knowskit.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowskit.com\/ru\/wp-json\/wp\/v2\/comments?post=11175"}],"version-history":[{"count":0,"href":"https:\/\/knowskit.com\/ru\/wp-json\/wp\/v2\/posts\/11175\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/knowskit.com\/ru\/wp-json\/wp\/v2\/media\/11112"}],"wp:attachment":[{"href":"https:\/\/knowskit.com\/ru\/wp-json\/wp\/v2\/media?parent=11175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/knowskit.com\/ru\/wp-json\/wp\/v2\/categories?post=11175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/knowskit.com\/ru\/wp-json\/wp\/v2\/tags?post=11175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}